Includes bibliographical references and index.

PART A - UNDERSTANDING BUSINESS ETHICS ~
1. Introducing business ethics -- 2. Framing business ethics: corporate responsibility, stakeholders, and citizenship -- 3. Evaluating business ethics: normative ethical theories -- 4. Making decisions in business ethics: descriptive ethical theories -- 5. Managing business ethics: tools and techniques of business ethics management --

PART B - CONTEXTUALISING BUSINESS ETHICS: THE CORPORATE CITIZEN AND ITS STAKEHOLDERS ~
6. Shareholders and business ethics -- 7. Employees and business ethics -- 8. Consumers and business ethics -- 9. Suppliers, competitors, and business ethics -- 10. Civil society and business ethics -- 11. Government, regulation, and business ethics -- 12. Conclusions and future perspectives --

How can you be an ethical corporate citizen in an increasingly complex, multiple-stakeholder world? This is the most pressing question facing businesses today, small and large, local and global. 'Business Ethics' is a thorough yet accessible exploration of the main ethical theories and how these apply to the major stakeholders facing this question. Written from a truly international perspective and supported by diverse and innovative learning features, this book provides the tools and concepts necessary to understand and effectively manage ethical challenges wherever you are in the world. 'Key Concepts' and 'Think Theory' boxes ensure the essential ideas are straightforward to grasp but don't go unchallenged, while 'Ethics in Action' boxes and Case Studies illustrate these ideas at play in the working world. Step into the shoes of a decision-maker with 'Ethical Dilemma' boxes and hear from them first hand with new 'Practitioner Spotlight' boxes, which feature fascinating insights from real-life practitioners on how they manage ethical decisions and what skills they consider to be crucial to success. The fifth edition offers a wealth of new cases and examples as well as updates of favourites from previous editions, including features on AirBnB, TOMS, and McDonalds. Bespoke video interviews with the practitioners from the book and new multiple-choice questions enhance the online resources for students, while workshop and flipped classroom activity ideas support lecturers. In addition, content has been thoroughly updated across the book and online to reflect the latest developments and issues surrounding corporate citizenship, globalization, and sustainability. The book is supported by an extensive range of online resources for both students and lecturers.