Managing public services : implementing changes : a thoughtful approach to the practice of management
Language: English Publication details: Hoboken, N.J. Taylor and Francis 2014 Edition: 2ndISBN: 1134578229Subject(s): Government business enterprises--Management | Government business enterprises | Public administrationOnline resources: [Ebook Library] | [EBSCOhost] Summary: 9781134578221Summary: The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. The book is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains 'why' as well as 'how'. The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing inn.Summary: 2021| Item type | Current library | Collection | Class number | Status | Date due | Barcode | |
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9781134578221
The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. The book is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains 'why' as well as 'how'. The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing inn.
2021
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